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This certification exam measures your
ability to implement, administer, and troubleshoot information
systems that incorporate Microsoft Windows 2000. Before taking the
exam, you should be proficient in the following job skills.
Installing Windows 2000
Professional
Perform an attended installation of
Windows 2000 Professional.
Perform an unattended installation of
Windows 2000 Professional.
- Install Windows 2000
Professional by using Windows 2000 Server Remote
Installation Services (RIS).
- Install Windows 2000
Professional by using the System Preparation Tool.
- Create unattended answer files by
using Setup Manager to automate the installation of Windows 2000
Professional.
Upgrade from a previous version of
Windows to Windows 2000 Professional.
- Apply update packs to installed
software applications.
- Prepare a computer to meet upgrade
requirements.
Deploy service packs.
Troubleshoot failed installations.
Implementing and
Conducting Administration of Resources
Monitor, manage, and troubleshoot
access to files and folders.
- Configure, manage, and
troubleshoot file compression.
- Control access to files and
folders by using permissions.
- Optimize access to files and
folders.
Manage and troubleshoot access to shared
folders.
- Create and remove shared folders.
- Control access to shared folders
by using permissions.
- Manage and troubleshoot Web server
resources.
Connect to local and network print
devices.
- Manage printers and print jobs.
- Control access to printers by
using permissions.
- Connect to an Internet printer.
- Connect to a local print device.
Configure and manage file systems.
- Convert from one file system to
another file system.
- Configure file systems by using
NTFS, FAT32, or FAT.
Implementing,
Managing, and Troubleshooting Hardware Devices and Drivers
Implement, manage, and troubleshoot
disk devices.
- Install, configure, and manage DVD
and CD-ROM devices.
- Monitor and configure disks.
- Monitor, configure, and
troubleshoot volumes.
- Monitor and configure removable
media, such as tape devices.
Implement, manage, and troubleshoot
display devices.
- Configure multiple-display
support.
- Install, configure, and
troubleshoot a video adapter.
Implement, manage, and troubleshoot
mobile computer hardware.
- Configure Advanced Power
Management (APM).
- Configure and manage card
services.
Implement, manage, and troubleshoot
input and output (I/O) devices.
- Monitor, configure, and
troubleshoot I/O devices, such as printers, scanners, multimedia
devices, mouse, keyboard, and smart card reader.
- Monitor, configure, and
troubleshoot multimedia hardware, such as cameras.
- Install, configure, and manage
modems.
- Install, configure, and manage
Infrared Data Association (IrDA) devices.
- Install, configure, and manage
wireless devices.
- Install, configure, and manage USB
devices.
Update drivers.
Monitor and configure multiple
processing units.
Install, configure, and troubleshoot
network adapters.
Monitoring and
Optimizing System Performance and Reliability
Manage and troubleshoot driver
signing.
Configure, manage, and troubleshoot
the Task Scheduler.
Manage and troubleshoot the use and
synchronization of offline files.
Optimize and troubleshoot performance
of the Windows 2000 Professional desktop.
- Optimize and troubleshoot memory
performance.
- Optimize and troubleshoot
processor utilization.
- Optimize and troubleshoot disk
performance.
- Optimize and troubleshoot network
performance.
- Optimize and troubleshoot
application performance.
Manage hardware profiles.
Recover system state data and user
data.
- Recover system state data and user
data by using Windows Backup.
- Troubleshoot system restoration by
using Safe Mode.
- Recover system state data and user
data by using the Recovery Console.
Configuring and
Troubleshooting the Desktop Environment
Configure and manage user profiles.
Configure support for multiple
languages or multiple locations.
- Enable multiple-language support.
- Configure multiple-language
support for users.
- Configure local settings.
- Configure Windows 2000
Professional for multiple locations.
Manage applications by using Windows
Installer packages.
Configure and troubleshoot desktop
settings.
Configure and troubleshoot fax
support.
Configure and troubleshoot
accessibility services.
Implementing,
Managing, and Troubleshooting Network Protocols and Services
Configure and troubleshoot the TCP/IP
protocol.
Connect to computers by using dial-up
networking.
- Connect to computers by using a
virtual private network (VPN) connection.
- Create a dial-up connection to
connect to a remote access server.
- Connect to the Internet by using
dial-up networking.
- Configure and troubleshoot
Internet Connection Sharing.
Connect to shared resources on a
Microsoft network.
Implementing,
Monitoring, and Troubleshooting Security
Encrypt data on a hard disk by using
Encrypting File System (EFS).
Implement, configure, manage, and
troubleshoot local security policy.
Implement, configure, manage, and
troubleshoot local user accounts.
- Implement, configure, manage, and
troubleshoot auditing.
- Implement, configure, manage, and
troubleshoot account settings.
- Implement, configure, manage, and
troubleshoot account policy.
- Create and manage local users and
groups.
- Implement, configure, manage, and
troubleshoot user rights.
Implement, configure, manage, and
troubleshoot local user authentication.
- Configure and troubleshoot local
user accounts.
- Configure and troubleshoot domain
user accounts.
Implement, configure, manage, and
troubleshoot a security configuration.
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