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Exam Concepts:
Installing and Upgrading Exchange 2000
Server
Install Exchange 2000 Server on a
server computer.
Diagnose and resolve failed
installations.
Upgrade or migrate to Exchange 2000
Server from Exchange Server 5.5.
Diagnose and resolve problems
involving the upgrade process.
Manage coexistence with Exchange Server
5.5.
- Maintain common user lists.
- Maintain existing connectors.
- Move users from Exchange Server
5.5 to Exchange 2000 Server.
- Configure the Exchange 2000
Active Directory Connector to replicate directory information.
Diagnose and resolve Exchange 2000
Active Directory Connector problems.
Perform client deployments. Clients
include Microsoft Outlook® 2000, Outlook Web Access, POP3,
IMAP4, and IRC.
- Configure Outlook Web Access.
- Configure client access protocols.
Configuring Exchange 2000 Server.
Types of servers include mailbox, public folder, gateway, virtual,
Chat, and Instant Messaging.
Configure server objects for
messaging and collaboration to support the assigned server role.
- Configure information store
objects.
- Configure multiple storage groups
for data partitioning.
- Configure multiple databases
within a single storage group.
- Configure virtual servers to
support Internet protocols.
- Configure Exchange 2000
Server information in the Windows 2000 Active Directory.
- Configure Instant Messaging
objects.
- Configure Chat objects.
Create and manage administrative groups.
Configure separate Exchange 2000
Server resources for high-volume access. Resources include stores,
logs, and separate RAID arrays.
Diagnose and resolve Exchange 2000
Server availability and performance problems.
- Diagnose and resolve server
resource constraints. Resources include processor, memory, and
hard disk.
- Diagnose and resolve
server-specific performance problems.
Configure Exchange 2000 Server for
high security.
- Configure Exchange 2000
Server to issue v.3 certificates.
- Enable Digest authentication for
Instant Messaging.
- Configure Certificate Trust Lists.
- Configure virtual servers to limit
access through firewalls.
- Configure Key Management Service (KMS)
to issue digital signatures.
Create, configure, and manage a public
folder solution.
- Configure the Active Directory
object attributes of a public folder.
- Configure the store attributes of
a public folder.
- Configure multiple public folder
trees.
Configure and manage system folders.
Managing Recipient Objects
Configure a user object for messaging.
- Configure a user object for
e-mail.
- Configure a user object for
Instant Messaging.
- Configure a user object for Chat.
Manage user and information store
association.
- Configure user information stores.
Diagnose and resolve problems that
involve user and information store placement. Problems include
security, performance, and disaster recovery.
Create and manage address lists.
- Create security groups.
- Create distribution groups.
Diagnose and resolve Recipient Update
Service problems.
Monitoring and Managing Messaging
Connectivity
Manage and troubleshoot messaging
connectivity.
- Manage Exchange 2000 Server
messaging connectivity.
- Manage connectivity to foreign
mail systems. Connectivity types include X.400, SMTP, and
Internet messaging connectivity.
- Diagnose and resolve routing
problems.
- Diagnose and resolve problems
reported by non-delivery report messages.
Manage messaging queues for multiple
protocols.
Monitor link status.
- Monitor messages between Exchange 2000
Server computers.
- Monitor messages between Exchange 2000
systems and foreign systems.
Configure and monitor client
connectivity. Clients include Outlook 2000, Outlook Web Access,
POP3, IMAP4, and IRC.
Diagnose and resolve client
connectivity problems. Problems include DNS structure, server
publishing structure, DS Proxy/DS Access, address resolution,
Instant Messaging clients, various connection protocols, and
non-Windows 2000 environments.
Manage public folder connectivity.
- Configure and monitor public
folder replication.
- Diagnose and resolve public folder
replication problems.
Managing Exchange 2000 Server
Growth
Monitor services use. Services
include messaging, Chat, public folder access, Instant Messaging,
and calendaring.
- Monitor the Information Store
service.
- Monitor server use by configuring
server monitors.
- Monitor Instant Messaging by using
System Monitor.
Manage growth of public and private
message store databases.
Manage growth of user population and
message traffic.
Monitor the growth of client use.
Clients include Outlook 2000, Outlook Web Access, POP3, IMAP4,
and IRC.
Manage recipient and server policies.
Diagnose and resolve problems that
involve recipient and server policies.
Optimize public folder and mailbox
searching.
- Configure the public folder store
or mailbox store for full-text indexing.
- Perform full-text indexing.
Restoring System Functionality and User
Data
Apply a backup and restore plan.
Diagnose and resolve backup and restore
problems.
Restore user data and System State
data.
- Recover deleted mailboxes.
- Recover deleted items.
Restore information stores.
Configure a server for disaster
recovery. Configurations include circular logging, backup, and
restore.
Diagnose and resolve security problems
that involve user keys.
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