This certification exam measures your
ability to implement, administer, and troubleshoot information
systems that incorporate Microsoft Windows XP. Before taking the
exam, you should be proficient in the following job skills.
Installing Windows XP
Professional
Perform and troubleshoot an
attended installation of Windows XP Professional.
Perform and troubleshoot an
unattended installation of Windows XP Professional.
- Install Windows XP Professional
by using Remote Installation Services (RIS).
- Install Windows XP Professional
by using the System Preparation Tool.
- Create unattended answer files
by using Setup Manager to automate the installation of Windows
XP Professional.
Upgrade from a previous version of
Windows to Windows XP Professional.
- Prepare a computer to meet
upgrade requirements.
- Migrate existing user
environments to a new installation.
Perform post-installation updates
and product activation.
Troubleshoot failed installations.
Implementing and Conducting
Administration of Resources
Monitor, manage, and troubleshoot
access to files and folders.
- Configure, manage, and
troubleshoot file compression.
- Control access to files and
folders by using permissions.
- Optimize access to files and
folders.
Manage and troubleshoot access to
shared folders.
- Create and remove shared
folders.
- Control access to shared folders
by using permissions.
- Manage and troubleshoot Web
server resources.
Connect to local and network print
devices.
- Manage printers and print jobs.
- Control access to printers by
using permissions.
- Connect to an Internet printer.
- Connect to a local print device.
Configure and manage file systems.
- Convert from one file system to
another file system.
- Configure NTFS, FAT32, or FAT
file systems.
Manage and troubleshoot access to
and synchronization of offline files.
Implementing, Managing,
Monitoring, and Troubleshooting Hardware Devices and Drivers
Implement, manage, and troubleshoot
disk devices.
- Install, configure, and manage
DVD and CD-ROM devices.
- Monitor and configure disks.
- Monitor, configure, and
troubleshoot volumes.
- Monitor and configure removable
media, such as tape devices.
Implement, manage, and troubleshoot
display devices.
- Configure multiple-display
support.
- Install, configure, and
troubleshoot a video adapter.
Configure Advanced Configuration
Power Interface (ACPI).
Implement, manage, and troubleshoot
input and output (I/O) devices.
- Monitor, configure, and
troubleshoot I/O devices, such as printers, scanners, multimedia
devices, mouse, keyboard, and smart card reader.
- Monitor, configure, and
troubleshoot multimedia hardware, such as cameras.
- Install, configure, and manage
modems.
- Install, configure, and manage
Infrared Data Association (IrDA) devices.
- Install, configure, and manage
wireless devices.
- Install, configure, and manage
USB devices.
- Install, configure, and manage
hand held devices.
- Install, configure, and manage
network adapters.
Manage and troubleshoot drivers and
driver signing.
Monitor and configure
multiprocessor computers.
Monitoring and Optimizing System
Performance and Reliability
Monitor, optimize, and
troubleshoot performance of the Windows XP Professional desktop.
- Optimize and troubleshoot memory
performance.
- Optimize and troubleshoot
processor utilization.
- Optimize and troubleshoot disk
performance.
- Optimize and troubleshoot
application performance.
- Configure, manage, and
troubleshoot Scheduled Tasks.
Manage, monitor, and optimize
system performance for mobile users.
Restore and back up the operating
system, System State data, and user data.
- Recover System State data and
user data by using Windows Backup.
- Troubleshoot system restoration
by starting in safe mode.
- Recover System State data and
user data by using the Recovery console.
Configuring and Troubleshooting the
Desktop Environment
Configure and manage user profiles
and desktop settings.
Configure support for multiple
languages or multiple locations.
- Enable multiple-language
support.
- Configure multiple-language
support for users.
- Configure local settings.
- Configure Windows XP
Professional for multiple locations.
Manage applications by using
Windows Installer packages.
Implementing, Managing, and
Troubleshooting Network Protocols and Services
Configure and troubleshoot the
TCP/IP protocol.
Connect to computers by using
dial-up networking.
- Connect to computers by using a
virtual private network (VPN) connection.
- Create a dial-up connection to
connect to a remote access server.
- Connect to the Internet by using
dial-up networking.
- Configure and troubleshoot
Internet Connection Sharing (ICS).
Connect to resources by using
Internet Explorer.
Configure, manage, and implement
Internet Information Services (IIS).
Configure, manage, and troubleshoot
Remote Desktop and Remote Assistance.
Configure, manage, and troubleshoot
an Internet Connection Firewall (ICF).
Configuring, Managing, and
Troubleshooting Security
Configure, manage, and troubleshoot
Encrypting File System (EFS).
Configure, manage, and troubleshoot
a security configuration and local security policy.
Configure, manage, and troubleshoot
local user and group accounts.
- Configure, manage, and
troubleshoot auditing.
- Configure, manage, and
troubleshoot account settings.
- Configure, manage, and
troubleshoot account policy.
- Configure, manage, and
troubleshoot user and group rights.
- Troubleshoot cache credentials.
Configure, manage, and troubleshoot
Internet Explorer security settings.
