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below for the 2003
Exam concepts for: A+
Operating Systems Exam
A+ Core
Hardware Exam
The
A+ Operating Systems Exam:
OS Fundamentals:
(28%)
1.1 Identify the major desktop components and interfaces, and their
functions. Differentiate the characteristics of Windows 9x/Me,
Windows NT 4.0 Workstation, Windows 2000 Professional, and Windows
XP.
1.2 Identify the names, locations, purposes, and contents of major
system files.
1.3 Demonstrate the ability to use command-line functions and
utilities to manage the operating system, including the proper
syntax and switches.
1.4 Identify basic concepts and procedures for creating, viewing,
and managing disks, directories and files. This includes procedures
for changing file attributes and the ramifications of those changes
(for example, security issues).
1.5 Identify the major operating system utilities, their purpose,
location, and available switches.
Installation,
Configuration, and Upgrading: (31%)
2.1 Identify the procedures for installing Windows 9x/Me, Windows NT
4.0 Workstation, Windows 2000 Professional, and Windows XP, and
bringing the operating system to a basic operational level.
2.2 Identify steps to perform an operating system upgrade from
Windows 9.x/ME, Windows NT 4.0 Workstation, Windows 2000
Professional, and Windows XP. Given an upgrade scenario, choose the
appropriate next steps.
2.3 Identify the basic system boot sequences and boot methods,
including the steps to create an emergency boot disk with utilities
installed for Windows 9x/Me, Windows NT 4.0 Workstation, Windows
2000 Professional, and Windows XP.
2.4 Identify procedures for installing/adding a device, including
loading, adding, and configuring device drivers, and required
software.
2.5 Identify procedures necessary to optimize the operating system
and major operating system subsystems. Content may include the
following:
Diagnosing and
Troubleshooting: (25%)
3.1 Recognize and interpret
the meaning of common error codes and startup messages from the boot
sequence, and identify steps to correct the problems.
3.2 Recognize when to use common diagnostic utilities and tools.
Given a diagnostic scenario involving one of these utilities or
tools, select the appropriate steps needed to resolve the problem.
3.3 Recognize common operational and usability problems and
determine how to resolve them.
Networking:
(16%)
4.1 Identify the networking capabilities of Windows. Given
configuration parameters, configure the operating system to connect
to a network.
4.2 Identify the basic Internet protocols and terminologies.
Identify procedures for establishing Internet connectivity. In a
given scenario, configure the operating system to connect to and use
Internet resources.

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