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2003 Exam concepts
for:
A+
Operating Systems Exam
A+
Core Hardware Exam
The
A+ Core Hardware Exam (2003):
Installation and
Configuration: (35%)
1.1 Identify the names, purpose, and characteristics, of system modules. Recognize these modules by sight or definition.
1.2 Identify basic procedures for adding and removing field-replaceable modules for desktop systems. Given a replacement scenario, choose the appropriate sequences.
1.3 Identify basic procedures for adding and removing field- replaceable modules for portable systems. Given a replacement scenario, choose the appropriate sequences.
1.4 Identify typical IRQs, DMAs, and I/O addresses, and procedures for altering these settings when installing and configuring devices. Choose the appropriate installation or configuration steps in a given scenario.
1.5 Identify the names, purposes, and performance characteristics, of standardized/common peripheral ports, associated cabling, and their connectors. Recognize ports, cabling, and connectors, by sight.
1.6 Identify proper procedures for installing and configuring common IDE devices. Choose the appropriate installation or configuration sequences in given scenarios. Recognize the associated cables.
1.7 Identify proper procedures for installing and configuring common SCSI devices. Choose the appropriate installation or configuration sequences in given scenarios. Recognize the associated cables.
1.8 Identify proper procedures for installing and configuring common peripheral devices. Choose the appropriate installation or configuration sequences in given scenarios.
1.9 Identify procedures to optimize PC operations in specific situations. Predict the effects of specific procedures under given scenarios.
1.10 Determine the issues that must be considered when upgrading a PC. In a given scenario, determine when and how to upgrade system components.
Troubleshooting:
(21%)
2.1 Recognize common problems associated with each module and their symptoms, and identify steps to isolate and troubleshoot the problems. Given a problem situation, interpret the symptoms and infer the most likely cause.
2.2 Identify basic troubleshooting procedures and tools, and how to elicit problem symptoms from customers. Justify asking particular questions in a given scenario.
Preventative
Maintenance and Safety (5%)
3.1 Identify the various types of preventive maintenance measures, products and procedures and when and how to use them.
3.2 Identify various safety measures and procedures, and when/how to use them.
3.3 Identify environmental protection measures and procedures, and when/how to use them.
System
Components: (11%)
4.1 Distinguish between the popular CPU chips in terms of their basic characteristics.
4.2 Identify the types of RAM (Random Access Memory), form factors, and operational characteristics. Determine banking and speed requirements under given scenarios.
4.3 Identify the most popular types of motherboards, their components, and their architecture (bus structures).
4.4 Identify the purpose of CMOS (Complementary Metal-Oxide Semiconductor) memory, what it contains, and how and when to change its parameters. Given a scenario involving CMOS, choose the appropriate course of action.
Printers:
(9%)
5.1 Identify printer technologies, interfaces, and options/upgrades.
5.2 Recognize common printer problems and techniques used to resolve them.
Basic
Networking:
(19%)
6.1 Identify the common types of network cables, their characteristics and connectors.
6.2 Identify basic networking concepts including how a network works.
6.3 Identify common technologies available for establishing Internet connectivity and their characteristics.
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